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Jaime M. Mena

Senior Revenue Operations · B2B SaaS GTM · California
jaimemurillomena@gmail.com LinkedIn jaimem.com Bilingual: English & Spanish

Summary

Revenue Operations professional in B2B SaaS with hands-on ownership of deal desk, forecasting, territory transitions, and sales compensation. Salesforce admin and builder; built a custom GPT for deal desk processing. Currently partnering with senior leadership at Argano on board-level growth planning. Bilingual English/Spanish; based in California.

Experience

Revenue Operations & GTM Analytics May 2026 – Present

Argano · Senior Business Analyst

Revenue Operations and GTM analytics for Argano’s go-to-market organization, working directly with senior sales and marketing leadership. I co-own the demand and pipeline-planning models behind board-level growth planning, and I own a suite of executive dashboards with standardized metric definitions. I designed an intent-scoring model spanning the account base, and its architecture became the GTM team’s build plan. I own the authoritative Salesforce view of the company’s priority growth accounts. On the governance side, I found a core CRM field failing quality checks and engineered the remediation path that fixed it. I am the link between C-suite GTM strategy and the systems and data that execute it.

Senior Manager, Revenue Operations 2025 – Jan 2026

Exiger

Ran the executive operating cadence for 40+ global reps. Led the territory transition to hierarchical rollups. Implemented Clari forecasting and MEDDPICC, lifting forecast accuracy 18%. Built a custom GPT for deal desk processing and cut deal approvals to same-day. Owned commissions end to end, from plan mechanics to payout.

Sales Operations Specialist Apr 2024 – Dec 2024

Exiger

Managed 90–100 deals quarterly (ARR $75K–$750K) across Government and Commercial teams in AMER, EMEA, and ROW. Rebuilt commissions reporting and created standardized GTM SOPs. Accelerated monthly commissions processing by ~50%.

Revenue Operations & Digital Solutions Consultant 2024 – Present

Independent Practice

Ongoing practice running alongside full-time roles. RevOps engagements with B2B SaaS clients on GTM strategy, ICP refinement, territory planning, lead-scoring frameworks, and workflow integration. In parallel, building bilingual websites, booking automations, and analytics dashboards for family-run and community-facing businesses across Sonoma County and Jalisco.

Revenue Operations Analyst 2023 – 2024

eSUB Construction Software

Managed deal-desk operations processing ~30 deals quarterly. Built CSM dashboards for $1.9M ARR renewal accounts. Improved data quality by ~15% QoQ.

Deal Desk / Revenue Analyst 2023

Restaurant365

Processed ~60 deals monthly across SMB and mid-market segments. Reduced rep errors by ~20% through training. Rebuilt reports and dashboards.

Sr. Revenue Operations Analyst 2022 – 2023

Honorlock

Built weekly GTM health scorecard. Supported territory redesign for 20-rep EdTech cohort. Reduced priority deal surfacing time by ~50%.

Revenue Operations Business Analyst 2021 – 2022

Chatmeter

Earlier career 2011 – 2020
Data Analyst · COTS Data Analyst · Glide Memorial FEMA Crisis Counselor · Goodwill Paralegal Office Assistant · ASI Legal Sales Associate · Best Buy

Education

Master of International Affairs 2017

University of California, San Diego · School of Global Policy & Strategy

B.A. Political Science 2015

San Francisco State University · Minor: International Relations

Skills

CRM & Sales Tech

Salesforce (admin-level), HubSpot, Clari, Outreach, Gong, DealHub, CPQ

Sales Methodologies

MEDDPICC, MEDDIC, BANT, SPIN, Challenger

Data & Analytics

SQL, Tableau, Looker, Excel modeling, Google Sheets, Power BI fundamentals

RevOps Domains

Forecasting, territory design, deal desk, sales compensation, lead scoring, customer health scoring, marketing attribution

Web & Automation

HTML/CSS/JS, Next.js, Supabase, Vercel, Apple Shortcuts, GitHub Actions

Languages

English (native), Spanish (native, fully professional)

Certifications

MEDDPICC Masterclass (2025) · HubSpot Revenue Operations Certified (2026) · 34+ Salesforce Trailhead badges · LinkedIn Learning: Data Visualization, Data Analytics for Business, Telling Stories with Data, Customer Insights, Product Roadmapping, Agile Foundations, Generative AI for Business Leaders, and more (15+ certificates).

See full certification list on the homepage →