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Jaime Murillo-Mena

Senior Revenue Operations · B2B SaaS GTM · California
jaimemurillomena@gmail.com LinkedIn jaimem.com Bilingual: English & Spanish

Summary

Revenue Operations professional in B2B SaaS with hands-on ownership of deal desk, forecasting, territory transitions, and sales compensation. Salesforce admin and builder; built a custom GPT for deal desk processing. Currently partnering with senior leadership at Argano on executive growth planning. Bilingual English/Spanish; based in California.

Experience

Senior Business Analyst, GTM Operations Jun 2026 – Present

Argano

Revenue Operations and GTM analytics for the go-to-market organization, working directly with senior sales and marketing leadership. My brief on a misused opportunity stage became company-wide CRM policy, and the revenue-technology steering committee adopted my record-ownership model for departing sellers. I co-built the demand and capacity models used in executive growth planning and designed the intent-data architecture now live for sellers.

Senior Manager, Revenue Operations Jan 2025 – Jan 2026

Exiger

Implemented Clari forecasting and MEDDPICC, lifting forecast accuracy 18%. Ran the executive operating cadence for 40+ global reps and led the territory transition to hierarchical rollups. Built a custom GPT for deal desk processing and cut deal approvals to same-day. Owned commissions end to end, from plan mechanics to payout.

Sales Operations Specialist Apr 2024 – Dec 2024

Exiger

Accelerated monthly commissions processing by ~50%. Managed 90–100 deals quarterly (ARR $75K–$750K) across Government and Commercial teams in AMER, EMEA, and ROW. Rebuilt commissions reporting and created standardized GTM SOPs.

Revenue Operations roles 2021 – 2024

eSUB Construction Software, Revenue Operations Analyst (2023 – 2024): Improved data quality ~15% QoQ, built CSM dashboards for $1.9M ARR renewal accounts, and ran deal desk for ~30 deals a quarter.

Restaurant365 (contract), Deal Desk / Revenue Analyst (2023 – 2024): Reduced rep errors ~20% through training and processed ~60 deals a month across SMB and mid-market.

Honorlock, Sr. Revenue Operations Analyst (2022 – 2023): Built the weekly GTM health scorecard, cut priority-deal surfacing time ~50%, and supported a territory redesign for a 20-rep EdTech cohort.

Chatmeter, Revenue Operations Analyst (2021 – 2022): Ran the weekly executive dashboard and the monthly customer health-score refresh, and owned CRM data hygiene and deal desk quality checks on renewals and new business.

Earlier career 2011 – 2020
Data & Information Specialist · COTS Data Analyst · Glide Memorial FEMA Crisis Counselor · Goodwill Paralegal Office Assistant · ASI Legal Sales Associate · Best Buy

Education

Master of International Affairs 2017

University of California, San Diego · School of Global Policy & Strategy

B.A. Political Science 2015

San Francisco State University · Minor: International Relations

Skills

CRM & Sales Tech

Salesforce (admin-level), HubSpot, Clari, Outreach, Gong, DealHub, CPQ

Sales Methodologies

MEDDPICC, MEDDIC, BANT, SPIN, Challenger

Data & Analytics

SQL, Tableau, Looker, Excel modeling, Google Sheets, Power BI fundamentals

RevOps Domains

Forecasting, territory design, deal desk, sales compensation, lead scoring, customer health scoring, marketing attribution

Web & Automation

HTML/CSS/JS, Next.js, Supabase, Vercel, Apple Shortcuts, GitHub Actions

Languages

English (native), Spanish (native, fully professional)

Certifications

Gong Program Manager Launch Certification (2026) · MEDDPICC Masterclass (2025) · HubSpot Revenue Operations Certified (2023) · 34+ Salesforce Trailhead badges